Call Forwarding

To expedite the call handling process, you can set your phone to automatically forward all calls to another phone number, including your cell phone, you home phone, or to a different extension in the event you are unavailable to answer the call.

With the Call Forward feature, you get:

• Increased Mobility – You can be away from the office and still be assured you will never miss a call.
• Manage Virtual or Branch Office Calls – No matter where your local offices are, all incoming calls can be immediately re-directed to appropriate staff all over the world without dialing extra phone numbers.
• Ease of Use – Call forwarding can be set and adjusted at any time through the simple online account system.
• Instant Results – As soon as the Call Forwarding feature is put into effect, all calls are immediately forwarded without a wait.

By updating the forwarding number online, all incoming calls to your toll free number or direct extension will be forwarded based on your needs. You can have calls forwarded to another one of your phones, such as a cell or a landline, or have calls forwarded to other extensions so staff can assist callers in your absence.

Call Forwarding is especially effective if you have a branch office that is not regularly staffed with employees. Local callers who choose to dial the toll free number for the branch office will have their calls forwarded promptly to a company representative that can assist them. Callers are unaware that their calls are being handled outside of the local area.

Call forwarding is a great way to utilize your toll-free phone number for the convenience of your customers and clients, without losing your personal mobility when you need to be away from the office.